A full door service is planned maintenance rather than a repair: the door is inspected, the hinges and keeps are adjusted, the mechanism and cylinder are cleaned and lubricated, and the whole lock is checked and tested. It starts at £108 and is booked at daytime rates.
Almost every emergency mechanism failure we attend was preventable. A door service is an hour spent on a door that is still working, so that it keeps working.
What is checked
The hinges and their adjustment, the position of every keep, the alignment of hooks and bolts, the compression and seal, the handle and spindle, the cylinder and keys, the condition of the faceplate and the state of the weather seals. On a timber door, the condition of the mortice and the keep, and whether the bolt throws fully. Anything found that needs a part rather than an adjustment is explained with a cost before anything is ordered.
Lubrication, and what not to use
Cylinders and mechanisms need the right lubricant. A dry PTFE or graphite-based product is suitable for a cylinder; general-purpose oils and sprays attract dust and grit and eventually gum the pins up, which is why a lock that was "fixed" with a household spray often gets worse. Mechanism strips and hinges take a light machine oil or grease at the moving points, not at the keeps.
Who it is worth it for
Landlords and letting agents between tenancies, where a door service and a cylinder change can be done in one visit. Properties on the coast and in exposed positions, where salt and wind-driven rain shorten the life of everything. Holiday lets and shared houses, where doors see several times the normal number of operations. And any door that has started to feel heavier than it did a year ago.
What it costs
A full door service is listed from £108 per door, with alignment-only work from £76. Several doors at one property are quicker per door than one visit each, so it is worth doing them together. Call-out and labour are charged as published on the pricing page, and parts only where something genuinely needs replacing.
Common questions
How often should a door be serviced?
Once a year is a reasonable rhythm for an exposed or coastal property or a door in heavy use; every two years is usually enough inland. The honest answer is that a door tells you when it needs attention by becoming stiff, and acting at that point is what matters.
Will a service stop my mechanism failing?
It will not make a mechanism last forever, but most failures we attend follow months of binding and stiffness that adjustment would have resolved. Servicing removes that load and catches worn parts before they strand you outside.
Can you service several doors at once?
Yes, and it is more economical than separate visits because attendance is charged once. This is the usual arrangement for landlords, blocks of flats and commercial premises.
Is WD-40 bad for locks?
General-purpose penetrating sprays are not lock lubricants. They free a seized lock briefly, then attract dust and gum the mechanism, which is why locks treated with them often need attention again within months. Use a dry PTFE or graphite product in a cylinder.
Where we work
We cover Lancashire, including the towns below. Call with your postcode to confirm availability for your address.